Last updated: April 9, 2026
These terms govern your use of the internet service and customer portal provided by Dillon Beach Internet Service LLC ("DBIS", "we", "us").
DBIS provides wireless internet service to residences and businesses in the Dillon Beach area. Service availability, speed, and reliability depend on factors including location, weather, equipment condition, and network capacity.
The customer portal at dillonbeachinternet.com provides access to your connection status, billing information, and support. You are responsible for maintaining the security of your login credentials.
You agree to use the service for lawful purposes only. You may not use the service to:
Service fees are billed monthly. Payment is due as indicated on your invoice. Late payments may result in service suspension. Billing is managed through FreshBooks.
DBIS-owned equipment installed at your property (antennas, radios) remains DBIS property. You agree to allow reasonable access for installation, maintenance, and removal of equipment.
We strive to provide reliable service but do not guarantee uninterrupted connectivity. Service may be interrupted due to maintenance, weather, equipment failure, or circumstances beyond our control. We will make reasonable efforts to notify affected customers of planned maintenance.
DBIS liability is limited to the monthly service fee for the affected period. We are not liable for indirect, consequential, or incidental damages arising from service interruptions.
Either party may terminate service with 30 days' notice. DBIS may suspend service immediately for non-payment or violation of these terms.
We may update these terms with reasonable notice. Continued use of the service after changes constitutes acceptance.
Dillon Beach Internet Service LLC
Email: info@dillonbeachinternet.com
Phone: (707) 878-2004